SOP SCOPES
The benefits of having strong, well-documented SOPs in place are well known, and include quality, training, replication, growth, consistency, compliance and performance management. Even with all the benefits, many organisations cannot find the time or headspace to get them completed.
optidocs can build standard operating procedures across any competency area in days not weeks. We work with you to define the taxonomy and the organisation specific workflows. The templates and structure used are industry-leading best practice and will incorporate your branding.
Alternatively, we are open to discuss using your organisations templates. Some recent projects optidocs have completed include:
Accounting & Finance
- Account Payable
- Accounts Receivable
- Financial Accounting
- Fixed Assets
- Payroll
- Purchasing
Sales and Logistics
- Pricing
- Sales Order
- Logistics
- Warehousing
Customer Service
- Customer orders
- Customer service contacts
- Product recall and regulatory audits
- Customer satisfaction
Projects
- Estimating
- Project management
- Reporting & analysis
Human Resources
- Recruit, source and select employees
- Reward and retain employees
- Redeploy and retire employees
- Employee communications
Information Technology
- Security, privacy and data protection
- Manage enterprise information
- Maintain IT solutions
- IT services
EXAMPLE SOPs
Examples of recently delivered projects are included below. Click to view sample PDF.
VIDEO TUTORIALS
Have you completed a number of video recordings as part of building your SOPs? If yes, optidocs can turn these videos into a tutorial format using your recordings as the basis.
We put each process recording together into a single video add a design (leveraging your brand) to top and tail each video, add some music / sound, and provide users with an interactive experience while learning each step of the process.